I’m with you on Home care Navigator · Caseload. Ask about this office, what’s due, or what to do next.
Who should I go visit today?
Three clients stand out right now:
1. Pembroke, Walter → back from the hospital Oct 21 with two medication changes, and a caregiver note about steadiness on his right side. Highest concern on the caseload today.
2. Sutton, Margaret → worsening; a caregiver wrote about a doctor visit Oct 16 that may have been an ER trip. The office hasn’t confirmed what happened yet. Call the family today.
3. Hale, Dorothy → hours cut from 30 to 15 last week with no reason on file. Worth a visit before Friday.
Intake and start of care
A photo or scan of the referral and discharge plan, read securely and entered into WellSky, AxisCare or any other agency software without re-typing, with hours, skills and watch-fors suggested from the start.
Living service plan
A plan that is live and adapts immediately to caregiver notes and family feedback. andi. detects the change and suggests the new plan and hours.
Florida compliance, built in
RN supervisory visits scheduled and tracked, plan-of-care reviews on time, caregiver credentials and training hours current, and EVV-verified visits where required.
Family communication
Families get their own window through the Caregiver App. Replies are drafted for your office to review and send. What a daughter notices on Sunday lands in the record.
Caseload and retention
Client by client, with the living score and early signals: hours being cut, a family drifting or needs rising past the plan, each with the next conversation pre-drafted and interventions suggested.
Hospital returns
When a client goes to the hospital, the office knows the same day. When a hospital on Discharge Co-Pilot sends him home, the episode arrives already open.